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Shipping Terms & Conditions

4x4 Direct ships parcels World Wide.

For local courier we use "The Courier Guy" and BEX

For international couriers we use BEX

As most of the products listed on this web site are in stock we ship the goods within 24 to 48 hours after payment has been cleared in our bank account.
Please note that we also sell third party products like seat covers and bash plates. In the case of third party products we cannot guarantee when your products will be sent out, it will depend on availability at that supplier.

We process all paid for orders (money in our account) at 09h00 each morning. If we received your order and payment before 09h00, your order will go out the same day. If we receive your order and payment after 09h00 in the morning, your order will go out the next working day. (Only applies to our stock items and not third party products and if we have stock available)

Normal Courier leaves us by 16h00

Orders received on a Friday go out the following Monday (that is if Monday is not one of the zillion public holidays we have in South Africa)

We do our best to get your order to you as quickly as possible.

Should a product be out of stock, you will be notified and offered a suitable replacement, an option to wait a few more days or a full refund.

If you are in the area you are welcome to collect from one of our stores at Brackenfell, Boksburg, Centurion or Langebaan.

We have various shipping options:

  • Local Courier to your Street Address - about 24 to 96 hours depending on your location - Major Cities = faster.
  • International courier will depend on the country you are in. Between 5 and 16 days.

Shipping charges are calculated according to the volumetric weight of the parcel. (Example: A snorkel weighs 5Kg but we get charged for 14 Kg volumetric weight by the courier companies)

Please select the appropriate shipping option when you check out.

 
How will I know if my parcel has been sent?
We update the status of your order all the time. The moment we sent the goods the status will change to "Shipped" and you will receive your tracking number.
 
How long does it take?
Depends on the option you select and where in the country you are.
Courier to Major centres are always faster than the small plattelandse dorpies.
If you stay on Put Zonder Water, do not expect your parcel within 24 hours.
If you need your parcel within 24 hours please email us for a quotation as there is no 24 hour courier option available on the web site.
 
What if I am not home?
If you selected the courier option and you are not home when they want to deliver your parcel, they will call you and arrange a time with you.
Do you ship internationally?
Yes we do.
 

Delivery address:

PLEAE NOTE: The courier company can ONLY deliver to a valid street address. They cannot meet you next to the road 4km from the Put Zonder Water road sign.
If you do not have a valid street address ask a friend or relative if you can have your parcel delivered there.