Use of This Website
Shopping at 4x4 Direct is at your own risk – and your own reward. Just don’t blame us if your partner isn’t thrilled about the number of parcels arriving. Our job is to supply tough, reliable gear at great prices; your job is to practice self-control.
Prices
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All prices on this website include VAT.
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Prices are subject to change without notice, but what you see at checkout is what you pay.
Shipping & Delivery
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Free courier on orders over R1,500 – applies to online orders only and only to valid street addresses in South Africa.
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We cannot deliver to farms, P.O. Boxes, or roadside meeting points. If you don’t have a valid street address, please arrange delivery to a friend or relative.
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Local courier: BEX
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International courier: BEX or FedEx
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We ship worldwide (except Russia).
Processing & Dispatch:
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Orders with cleared payment by 09h00 are shipped the same day (excluding weekends and public holidays).
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Orders after 09h00 ship the next working day.
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Dispatch time: within 24–48 hours for stock items (third-party products may vary).
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Delivery time:
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Major centres: 2–3 working days.
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Outlying areas: 3–5 working days.
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International: 5–15 working days.
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Collections:
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You’re welcome to collect from our stores in Boksburg, Centurion, Brackenfell, Paarl, or Vredenburg.
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You may also send your own courier.
Stock Availability
Our system shows total stock across all five branches. This means:
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An item may need to be transferred between stores before dispatch, which can cause a short delay.
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If you need something urgently (like two days before a trip), check with your branch first to confirm availability.
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“In stock” does not guarantee stock at your nearest branch. Always confirm before collecting.
Payment Options
We accept:
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Credit Cards
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EFT / Direct Deposits
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Cash in-store
Returns & Refunds
We stand behind our gear – if it’s faulty, we’ll sort it out.
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Faulty items: Refund or exchange, and we cover return shipping.
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Change of mind: Return shipping at your cost + 30% handling fee (after 14 days).
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Must be unused, in original packaging, sealed.
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No refunds on items that are opened, used, incomplete, or damaged.
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Warranty claims require your original invoice.
Warranty:
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Within 7 days: replacement (if packaging and all parts are intact).
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After 7 days: product will be inspected; valid claims will be replaced or refunded.
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Discontinued products: refunded in full.
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Warranty covers normal use only. (If you roll your bakkie and the snorkel cracks – that’s on you.)
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Warranty covers the product only, not fitment costs.
Product Images
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Pictures are for illustration purposes.
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Products may differ slightly from images.
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Vehicles shown in product photos (like snorkels or LED bars) are not included – sorry.
Fitting Responsibility
We supply the product – fitment is your responsibility.
We recommend using a professional, registered fitment centre for all installations.
Special Offers & Orders
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Specials apply to online orders only. Phone and email orders don’t qualify.
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Our newsletter subscribers get exclusive monthly deals – subscribe or miss out.
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We cannot “hold” stock without payment. First come, first served.
Communication
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We aim to respond to queries within 12 hours during business days.
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At peak times, it may take up to 48 hours. If you haven’t heard from us, your query may not have reached us – please resend.
Final Word
At 4x4 Direct, every product is tested tough. We avoid comebacks because we only sell gear that can take a beating. When you buy from us, you’re buying with confidence – backed by the Badger Brand seal: “So Taai soos ’n Ratel”.
4x4 Direct – as tough as a Honey Badger.
