See what our clients say:
My naam is Tertius de Beer en ek het 'n aanlyn bestelling by julle geplaas op Dinsdag die 26ste Februarie na 18h00 die aand.
Ek het sopas my bestelling ontvang voor 12h00 op die 28ste Februarie. Wat so wonderlik is , is dat ek op Senekal in die Oos-Vrystaat bly. Dis fantastiese diens en ek bestel gereel op die internet en julle is vinnig. Baie dankie, ek sal verseker weer van julle gebruik maak.
Groete en baie dankie
Tertius de Beer
On Sunday evening I placed an order for a few items from your online store, Monday I received an email saying it was collected by the courier and then I received my order on Tuesday lunchtime. It is easy to complain when service is poor, but I want to congratulate your team for what I feel is outstanding service and customer satisfaction. Your website was easy to use and your prices were great, but the speed of processing and delivery was incredible. Please thank your staff for a job well done, I will definitely order again soon and refer your company often.
I need to sent this mail to thank you for your excellent service. I’ve placed a order yesterday at 12 o’clock and received the order today. I am extremely impressed with your quick service.
CP Nel Motors
Good day Trevor
Hope you well.
I received the snorkel yesterday at about 12h00.
I was so surprised to receive it so soon.
I would like to thank you and 4x4 direct for your great efficient friendly service.
Nadat ek by 2 verskillende “brand naam plekke” in Port Elizabeth sonder enige sukses bestellings geplaas het, het ek besluit ek gaan julle ook ‘n kans gee, en ek wil jou net bedank vir julle absolute puik diens!
Ek het mooi in die middel van al die vakansie dae canopy slotte en rubber aanlyn bestel, ek kon nie glo toe die koerier my gister bel en se die pakkie is op die dorp nie.
Julle is ysters! Waarookal ek gaan sal ek julle naam uitbasuin. Ek weet nie wat presies julle doen nie maar dit werk verseker, hou so aan!
Die Daktent is op en ek is baie in my noppies. Dankie vir jou vriendelikheid en die mooi wyse wat jy my hanteer het. Groete en baie seen vir die dag.
Baie dankie, julle diens is goed en vinnig en julle pryse is ook goed!
Lekker om met julle besigheid te doen!
Goeie Môre Pieter,
Baie dankie vir jul puik en spoedige diens, dit word hoog op prys gestel.
Can I just say that your service levels are absolutely stunning! The replacement part arrived a short while ago and I was most impressed at how quickly you resolved my issue without any hesitation.
Well done to you and all your team!
Colin WP Attwell
I would like to express my appreciation and gratitude for the service provided by Neil Gerber from your Boksburg Branch. He went out of his way to provide a Gobi-X swing arm to my satisfaction when Gobi-X flatly refused to entertain my request. Neil is an asset to 4×4 Direct and I will certainly support him in future should the need arise.
Good morning I am very very impressed with service I received from Escape Gear.
My drivers seat cover wore out due to my every day carry chaffing, I sent it to them on the 1st of
November got it back yesterday expertly repaired with no invoice or courier cost.
It pays to buy quality and from reputable suppliers. Well done and a huge thank you to all you guys,
Baie dankie Yolanda
Eerste keer wat ek met julle besigheid doen en julle is tops.Gaan beslis in die toekoms nog baie besigheid doen.
Clan Marine Pty LTD
Thank you very, very much for the Prompt delivery it is wonderful to get such good service
Have a great day and I am sure we will be dealing with you some more in the future
Excellent service! Order placed Monday August 28, received Wednesday August 30. Thank you. When I next need something I will look to 4X4 Direct first!
Since I’ve bought a XT140 off road trailer recently, I’ve starter
kitting it out to my requirements and have placed three orders (2670,
2740, 2810) from your website, each time realising too late that there
are more items I need!
In short, I would like to congratulate you on the excellent system you
have for placing an order, payments, email confirmation, keeping one
posted on the (fast) courier, etc.
Apart from that the items are of a good quality as well, making one
confident in placing orders for other, new items as well.
I wish you only the very best with your business for years to come.
I have bought a number of items on different occasions from 4×4 Direct and each time I have been impressed with their service.
Previously, I had ordered covers for my Brad-Harrison plugs, and they accidentally sent me the plugs instead of the covers. I sent them an email. they immediately rectified the problem, and said don’t bother to return the incorrectly supplied item.
This time round, I ordered a USB plug (with some other stuff). It turned out the plug was faulty. I sent them an email yesterday, Trevor phoned me to clarify if I was in GP or CPT, the courier was there the same day to collect the faulty item. Today I have a new USB plug.
Thank you 4×4 Direct. This kind of service, I can live with.
Just wanted to agree, Just bought some stuff. Not often you have such great service and concern for a customer.
Thanks 4×4 Direct Will be ordering more soon
Delivered within 24 hours of order, from Centurion to Ballito, KZN.
I’m impressed. Thank you.
Just want to say thanks a million for your quick friendly service!! I wish more people in SA could be like you!!!
Courier will collect tomorrow morning
Proof of payment to follow
Hi there Micaela
I just want to say that I am extremely impressed by your services at 4x4Direct!
I will be sharing your details to all my buddies!
It’s exciting to know that there are some places that provides expert services.
Thank you very much!
Die items wat ek bestel het op WEB 2208 is vanoggend by my afgelewer (sien dit het van julle (Centurion) af gekom en nie Langebaan).
Julle diens is nou selfs flinker as voorheen.
Wens alle maatskappye wil sulke puik diens lewer.
I wanted to send this mail days ago but it’s just been soooo hectic!!
Thank you very much for the awesome job fitting the bumper, it looks stunning and the workmanship is amazing. Stephan is way passed impressed and can’t stop talking about it.
We’re definitely telling everybody about you guys!!!!
Thank you and enjoy your day.
Ek wil julle graag komplimenteer met uitstaande diens en skakeling tot ek my pakkie ontvang het.
Die tipe diens is skaars – en dan word ek regtig nog in Afrikaans ook bedien.
Julle het een getroue kliënt gewen.
Nogmaals dankie en groete.
I have purchased a number of items from yourselves “on line” and I would like to compliment and thank you for the amazing service I always receive. It’s an absolute pleasure doing business with you.
Thanks so much for your excellent service – received my order this morning already.
Pleasure doing business with you guys J
Dear Pieter (and George)
Just wanted to let you know that I appreciated your good service and am very happy with the product!
Thx Neil …. As usual, you guys are really living up to a motto of good service…
Enjoy the rest of your week….
Now that’s what I call superior and excellent customer service. You guys are fantastic!
Here I was still thinking about your earlier reply and making peace with the fact that I will have to wait, perhaps more than a few weeks with the festive season upon us, for your new stock to arrive so that I can order one – and you have actually found one, great stuff!
Thank you, I will definitely take it, how should we proceed?
Just some appreciation for my dealings with you. The wheel spacers and the bash plate 100’s on my FJ.. service and cost really good and above the rest. With previous 4X4’s I dealt with *****, now ***** Boksburg until I realised I was being ripped off!
If you need some free advertising, no problem to take the Rhino’s off my wagon’s back window and replace it with your logo. If keen, let me know.
Best regards and thanks.
Thank you very much as you are a man of your word.
My wife has received the parts and she is over the moon with joy When I get back in January I will fit the snorkel.
If you here of anyone selling a canopy and draw system for a single cab Landcruiser like mine please give me a shout
I have looked at some online but the people are crazy with pricing.
Once again thanks for your help and kindness
Thanks for the great serivce. Item arrived last week and just have to fit it now to my bakkie.
Ek wil net graag vir julle gelukwens met julle diens wow het nog nooit diens so ervaar nie. Baie dankie vir die opvolg en laat weet..
Sê baie dankie vir Tervor en Riaan en wie ook al daar agter die skerms sorg dat als so mooi verloop. Ek is nie sulke goeie diens gewoond nie.
Just a compliment to you guys as well as your selected courier – excellent service, well done J.
Dankie vir die spots. Ek is erg impress. Dra nou donkerbrille in die nag as ek ry. Sal binnekort vir my ander kar ook kry.
Sasendle Adventure Tours
Once again 4x4Direct has better their previous record.
Ordered stuff on Friday afternoon and 08H30 this morning(Monday) the package arrived with my goodies in (and I’m in Centurion)
Pieter, your staff is very competent and friendly, and doing business with 4x4Direct is a pleasure!!
Thanks to you all at 4x4Direct, you made my day
JIP, daai manne is WAKKER J
Paneel en brackets is klaar by my huis !!
En ja, jy is reg. Die HUIS is teeldak, maar die paneel kom op die garage se IBR platdak.
BAIE DANKIE vir die manne se puik diens.
Good day Zelda, Jacques and the people from Escape Gear,
Thank you for the good service received from you all. I took delivery of the dash cover in time for my short trip that starts tomorrow morning.
I want to say thank you for the excellent turn around time on my delivery and good product
I will certainly order more goodies soon
To whom this may concern,
I have received my stuff, thanks for the great service as usual..
Nice to work with you guys.
Goeie Middag Pieter
I just wanted to say Thank you for the wonderful service I received. I
ordered some products online and it was delivered in the time frame you said
and what you see online and what gets delivered is exactly the same. The
courier service was excellent as well.
Thank you very much for the outstanding service.
The fender flare rubber has arrived – great product and thanks for the prompt service.
Hi Zelda ,
Thank you so much for the excellent customer service. I will definitely recommend all my friends to you.
I will order a Suzuki Jimny Snorkel in the next day or two. I will let you know as soon as I have paid it and then you can send the nozzles with that order.
Again thanks you for the excellent customer service. Customer service in SA is almost non-existent. But doing business with you is a real pleasure.
Too often we only have threads about complaints, so I wanted to start a thread highlighting excellent service..
I wanted to fit an LED dome light and came across 4x4Direct. Saw they had a branch right around the corner so i popped in for a visit. Friendly people, very knowledgable and ended up walking away with more goodies than I had originally planned.
Thank you Trevor and team for excellent service. Very impressed.
Kanseller hom asb. het ‘n fout gemaak.
Moet se julle diens is puik.
Thanks for your mail. I am out of the country currently, although my wife has collected the package. I will be home in 3 weeks and will check it then.
Compliments on your exceptional customer service.
Thanks Trevor,I am happy with the snorkel kit You supplied,I will keep
it.Thank for your great service and also a big thank you to Zelda. I
will use your services in the future and recommend you to my fellow
Villiersdorp 4×4 club members.
Thanks a lot, always happy with your service.
Thanks for the parcel, it has just been delivered to me.
I must compliment you on a super service that you offer. I am impressed and will most definitely recommend to others.
Thank you very much, great service!
I would just like to thank you for the flippen good service that I have received from you
It is far better ordering something from you in langebaan then ordering something from here in phalaborwa
Please keep up the good work
I will definitely recommend you to any other person
Ps. The led lights that i have ordered are working very nice
Great website and friendly service. So easy to use. Thanks very much
Dear 4×4 Direct Team,
We have received our ordered Goods,
Just wanted to say, that we really appreciate you super fast and
professional Service, keep it up,
With best regards from the cold namibia
Autovermietung Savanna cc
Thank you, the parcel has been received.
I wish to compliment 4×4 Direct for the outstanding service I have received resulting from the problem I had with the one item purchased.
A replacement was sent without question, at your cost. Where does one get such invaluable service in South Africa?
Thank you again. You can be assured of my continued support and will definitely spread the word.
Thank you for the excellent service. You better be ready when the guys at
the golf course see my new lights you are going to run out of stock
Process Valve Richards Bay
I received your order on Monday
The lights I ordered look great – I haven’t had time to install them yet.
But I want to thank you for the speed and correct handling of the order.
This way of dealing can be taken as an example.
Kind regards, Stefan
Thank you very much for fantastic service. Order arrived Oudtshoorn Fri 19th after shipping Tues 16th Des
Wonderful. Liz White, Oudtshoorn, South Africa
Diens bly maar ‘n probleem in hierdie mooi land van ons as ek so na almal se klagtes luister. Ek het self ook al ‘n paar stelle met swak diens afgetrap. Vandag wil ek goeie diens met julle deel. Ek het gister teen so 16:00 by www.4x4direct.co.za ‘n snorkel vir my seun se Jimny bestel. Vanoggend so teen ongeveer 10:00 is die snorkel hier by my huis in Kimberley afgelaai. Hulle diens het my beïndruk!
I want to thank you for the excellent and speedy service. I will promote your company on the patrol forum.
I wish the whole of South Africa had GOOD SERVICE like you.
Thank you very much.
Hi Stuart, I received the snorkel i ordered from you and fitted it to my hilux. the quality of your product is unbelievable, better than genuine. Thank you very much for your speedy service.
Thanks again, lisa. 01/02/13
I just wish to say that I am blown away by the service you guys deliver. It is such a pleasure to do business with a company that not only understands, but practices excellent customer service. 4×4 Direct should be the benchmark that all other companies measure their service levels against.
Piet must be a very proud man.
Order placed yesterday, delivery 09:30 today.
Similar experience when I purchased a snorkel from you 2 months ago.
Thank you very much.
Hello again Stuart!
I have picked up the 2 parcels full of Badger deflators!
Thanks again for all your help! I really enjoy a good service.
I will definitely shop with you again in the near future!
As first time buyer I am actually amazed by the quick response and the fact that my goods are already on its way to me.
Looking forwards to buy from you guys again soon.
Thanks for the excellent service Stuart, if all people & all companies in SA can operate like you guys do, we will fly!
Very best regards,
Piet de Klerk.
Tamarix Marine cc t/a Sea Power.
Got my parcel today, thank you. Already installed it and it works great.Have a great day!
Thank you all at 4×4 Direct, I received my parcel spot on, what good
service. Nogmaals dankie en ‘n mooi dag vir julle, Dewald
By SMS – Lights fantastic. 120km in the Tankwa karoo night
Baie dankie, ek het vanoggend 10 uur my snorkel gekry en hom klaar gefit. Dit wil gedoen word. Ek het gister 1:23 die geld oorbetaal en 21 uur later die ding ontvang – dis vinniger as om kaap toe te ry. Weereens baie dankie, ek het nog nooit in my lewe sulke vinnige diens gekry nie.
I will check!
It really is a pleasure doing business with you!
Baie dankie vir julle uitstekende diens.
Ek het my pakkie vanoggend gekry.
Thank you a million times, Sir! I have received both parcels from you and am thrilled to bits….
The snorkel arrived just after I sent the e-mail!
Talk about service!
Thank you again!
Dankie Pieter, altyd lekker om met jou besigheid te doen.
Beste diens wat ek in jare (sedert 1652) van enige besigheid ontvang het. Ek het klaar my pakkie gekry en die goed lyk baie goed. Baie dankie.
Just want to say thanks for the good quality products and the excellent
service. Love the products and cant wait for new products.
Hi Piet Petoors
You may use this mail as a Reverence.
Ordering something over the internet is a daunting experience for me;
however I decided to take a chance and order something from your web site.
I ordered a snorkel for a Ford Ranger on Sunday evening did the EFT at the
same time. Expected to wait about a week for an article that big to come
from Langebaan to Hartbeespoort in Northwest.
The Monday morning “processing order” was communicated and Tuesday Morning 9
o clock delivered at home was unbelievable.
I will highly recommend any body to buy from you.
Many thanks Marnitz Baird
Baie dankie vir u vinnige diens. Ek het my snorkel dinsdag middag al gekry. Julle is puik en ek sal julle aanbeveel.
Ek het die pakkie gister ontvang.
Baie dankie vir die uitstekende diens
Thanks so much, I was surprised when an XPS delivery arrived yesterday
morning with the LED strips! Fantastic service! Conrad
Baie dankie aan almal by 4×4 Direct. Bestelling oor die naweek geplaas, binne 3dae in jhb afgelewer!!
Die bestelling gekry, dankie vir jul flinke diens.
Dankie vir jou puik diens, sal n foto post met die nuwe snorkel op, wil net by Louie uitvind as hy dit vir my kan fit.
Package arrived this morning in good condition.
Thanks for the great service
Hi – got home to find my snorkel delivered.
Thanks a million – at last someone who delivers on their promises !
I got home this afternoon and my snorkel had arrived. Thanks for the great service, I will defiantly order from you again
I’m so impressed with these LED lights.
Thank you very much, the snorkel was delivered to my office as promised, thank you for the efficient service, it is really appreciated and I’m sure I will be in touch with you regarding your other products that you provide.
Thanks for the great service. Delivery was on Tuesday morning amids a truck drivers strike! KEEP UP THE GOOD WORK.
Ek het nou maar twee keer by julle gekoop, en ek moes net vir julle kontak
om dankie te se vir die uitstekende diens. Julle sal beslis nog baie van my
hoor. Groete Robert
Gaan dit nog goed met julle op die Weskus?
Just to let you know, that we are back from an awesome trip. We went everywhere we were supposed to go, but due to my Nissan suspension breaking down, we left Kenya, Uganda and Rwanda out of the equation. But I am sure you saw this on our FB page.
I have attached a picture, that was taken in Xai Xai for your perusal. You will notice the difference in light quality between the work light of yours and the other lanterns around. YOUR LIGHT WAS JUST FAR SUPERIOR COMPARED TO THE REST.
I took 2 aluminium angles and riveted them together to form a channel, that would be used on my roof rack. The swivel of the light unit was where I attached the light but it still did its thing by moving where ever you needed it. This pic I still need to find for you. I fitted two Hella plugs onto the canopy, one each side and attached a lead to the light, with the Hella fitting.
And for the record, thank you for the supply of those lights, they worked like a charm. A bit scratched, but then they did nearly 18,000kms.
Thank you again, YOU MADE A DIFFERENCE.
KILIMANJARO QUEST 2012
Hi there Stuart I received my snorkel thanks allot for the good service I will make sure all my 4×4 buddies will start buying from you.