4×4 Direct Testimonials

4×4 Direct Testimonials

See what our clients say:

Goeie Môre Pieter,
Baie dankie vir jul puik en spoedige diens, dit word hoog op prys gestel.
Nov 2017

Hello Pieter,
Can I just say that your service levels are absolutely stunning! The replacement part arrived a short while ago and I was most impressed at how quickly you resolved my issue without any hesitation.
Well done to you and all your team!
Kindest regards,
Colin WP Attwell
Nov 2017

I would like to express my appreciation and gratitude for the service provided by Neil Gerber from your Boksburg Branch. He went out of his way to provide a Gobi-X swing arm to my satisfaction when Gobi-X flatly refused to entertain my request. Neil is an asset to 4×4 Direct and I will certainly support him in future should the need arise.
Peter Chivers
Nov 2017

Good morning I am very very impressed with service I received from Escape Gear.
My drivers seat cover wore out due to my every day carry chaffing, I sent it to them on the 1st of
November got it back yesterday expertly repaired with no invoice or courier cost.
It pays to buy quality and from reputable suppliers. Well done and a huge thank you to all you guys,
Kind Regards
Peter Grosskopff
Nov 2017

Baie dankie Yolanda
Eerste keer wat ek met julle besigheid doen en julle is tops.Gaan beslis in die toekoms nog baie besigheid doen.
Clan Marine Pty LTD
Nov 2017

Hello Monica

Thank you very, very much for the Prompt delivery it is wonderful to get such good service

Have a great day and I am sure we will be dealing with you some more in the future

Kindest Regards

Oct 2017

Excellent service! Order placed Monday August 28, received Wednesday August 30. Thank you. When I next need something I will look to 4X4 Direct first!

Good day

Since I’ve bought a XT140 off road trailer recently, I’ve starter
kitting it out to my requirements and have placed three orders (2670,
2740, 2810) from your website, each time realising too late that there
are more items I need!

In short, I would like to congratulate you on the excellent system you
have for placing an order, payments, email confirmation, keeping one
posted on the (fast) courier, etc.

Apart from that the items are of a good quality as well, making one
confident in placing orders for other, new items as well.

I wish you only the very best with your business for years to come.

Kind regards
Ladismith, W/Cape

I have bought a number of items on different occasions from 4×4 Direct and each time I have been impressed with their service.

Previously, I had ordered covers for my Brad-Harrison plugs, and they accidentally sent me the plugs instead of the covers. I sent them an email. they immediately rectified the problem, and said don’t bother to return the incorrectly supplied item.

This time round, I ordered a USB plug (with some other stuff). It turned out the plug was faulty. I sent them an email yesterday, Trevor phoned me to clarify if I was in GP or CPT, the courier was there the same day to collect the faulty item. Today I have a new USB plug.

Thank you 4×4 Direct. This kind of service, I can live with.

Just wanted to agree, Just bought some stuff. Not often you have such great service and concern for a customer.

Thanks 4×4 Direct Will be ordering more soon


Delivered within 24 hours of order, from Centurion to Ballito, KZN.
I’m impressed.  Thank you.

Hi guys
Just want to say thanks a million for your quick friendly service!! I wish more people in SA could be like you!!!
Courier will collect tomorrow morning
Proof of payment to follow

Hi there Micaela
I just want to say that I am extremely impressed by your services at 4x4Direct!
I will be sharing your details to all my buddies!
It’s exciting to know that there are some places that provides expert services.
Thank you very much!
Cornell Mans

Baie Dankie.
Die items wat ek bestel het op WEB 2208 is vanoggend by my afgelewer (sien dit het van julle (Centurion) af gekom en nie Langebaan).
Julle diens is nou selfs flinker as voorheen.

Wens alle maatskappye wil sulke puik diens lewer.

Danie S

Hello there
I wanted to send this mail days ago but it’s just been soooo hectic!!
Thank you very much for the awesome job fitting the bumper, it looks stunning and the workmanship is amazing.  Stephan is way passed impressed and can’t stop talking about it.
We’re definitely telling everybody about you guys!!!!
Thank you and enjoy your day.

Ek wil julle graag komplimenteer met uitstaande diens en skakeling tot ek my pakkie ontvang het.
Die tipe diens is skaars – en dan word ek regtig nog in Afrikaans ook bedien.
Julle het een getroue kliënt gewen.
Nogmaals dankie en groete.

Hi Guys
I have purchased a number of items from yourselves “on line” and I would like to compliment and thank you for the amazing service I always receive. It’s an absolute pleasure doing business with you.
Thanks again.

Thanks so much for your excellent service – received my order this morning already.

Pleasure doing business with you guys J






Dear Pieter (and George)
Just wanted to let you know that I appreciated your good service and am very happy with the product!
Kind regards

Thx Neil …. As usual, you guys are really living up to a motto of good service…

Enjoy the rest of your week….


Hi Trevor,
Now that’s what I call superior and excellent customer service. You guys are fantastic!

Here I was still thinking about your earlier reply and making peace with the fact that I will have to wait, perhaps more than a few weeks with the festive season upon us, for your new stock to arrive so that I can order one – and you have actually found one, great stuff!

Thank you, I will definitely take it, how should we proceed?

Hi Neil,

Just some appreciation for my dealings with you. The wheel spacers and the bash plate 100’s on my FJ.. service and cost really good and above the rest. With previous 4X4’s I dealt with *****, now ***** Boksburg until I realised I was being ripped off!

If you need some free advertising, no problem to take the Rhino’s off my wagon’s back window and replace it with your logo. If keen, let me know.

Best regards and thanks.

Hi Neil

Thank you very much as you are a man of your word.
My wife has received the parts and she is over the moon with joy When I get back in January I will fit the snorkel.

If you here of anyone selling a canopy and draw system  for a single cab Landcruiser like mine please give me a shout
I have looked at some online but the people are crazy with pricing.

Once again thanks for your help and kindness

Thanks for the great serivce. Item arrived last week and just have to fit it now to my bakkie.
Kind Regards

More julle
Ek wil net graag vir julle gelukwens met julle diens wow het nog nooit diens so ervaar nie. Baie dankie vir die opvolg en laat weet..
Julle rock

Hi Zelda

Sê baie dankie vir Tervor en Riaan en wie ook al daar agter die skerms sorg dat als so mooi verloop.  Ek is nie sulke goeie diens gewoond nie.
Henco Hugo

Hi There

Just a compliment to you guys as well as your selected courier – excellent service, well done J.

Regards, Mark

Hallo Zelda,

Dankie vir die spots. Ek is erg impress. Dra nou donkerbrille in die nag as ek ry. Sal binnekort vir my ander kar ook kry.


Sasendle Adventure Tours

Once again 4x4Direct has better their previous record.
Ordered stuff on Friday afternoon and 08H30 this morning(Monday) the package arrived with my goodies in (and I’m in Centurion) :thumbup: :thumbup: :thumbup:
Pieter, your staff is very competent and friendly, and doing business with 4x4Direct is a pleasure!!
Thanks to you all at 4x4Direct, you made my day :D: :D:

Hello Pieter
JIP, daai manne is WAKKER J
Paneel en brackets is klaar by my huis !!
En ja, jy is reg. Die HUIS is teeldak, maar die paneel kom op die garage se IBR platdak.
BAIE DANKIE vir die manne se puik diens.
Groete Chris

Good day Zelda, Jacques and the people from Escape Gear,

Thank you for the good service received from you all.  I took delivery of the dash cover in time for my short trip that starts tomorrow morning.

Much appreciated


Hi Pieter

I want to say thank you for the excellent turn around time on my delivery and good product

I will certainly order more goodies soon

Kind Regards

To whom this may concern,

I have received my stuff, thanks for the great service as usual..
Nice to work with you guys.


Goeie Middag Pieter

Ek het Desember `n snorkel by jul gekoop vir my Mitsubishi Colt 3000 V6.
Nadat ons plaaslike manne wat snorkels installeer my afgeskiet het van 4×4 Direct se snorkels het ek besluit ek koop steeds by jul `n snorkel.
Ek het hom oor 2 aande geiinstalleer en hy lyk sommer smart!
Al wat hy nou nog kort is `n sticker!


Ek heg vir jou `n foto van die snorkel aan vir interresantheid




I just wanted to say Thank you for the wonderful service I received. I
ordered some products online and it was delivered in the time frame you said
and what you see online and what gets delivered is exactly the same.  The
courier service was excellent as well.

Thank you very much for the outstanding service.
Regards Gavin

Hi Zelda,
The courier guy brought BOTH parcels to me so I just sent the one back with them to be returned to you.
Thanks so much for all your troubles. You guys ROCK!!!

The fender flare rubber has arrived – great product and thanks for the prompt service.

Hi Zelda ,

Thank you so much for the excellent customer service. I will definitely recommend all my friends to you.

I will order a Suzuki Jimny Snorkel in the next day or two. I will let you know as soon as I have paid it and then you can send the nozzles with that order.

Again thanks you for the excellent customer service. Customer service in SA is almost non-existent. But doing business with you is a real pleasure.


Hey guys,

Too often we only have threads about complaints, so I wanted to start a thread highlighting excellent service..

I wanted to fit an LED dome light and came across 4x4Direct. Saw they had a branch right around the corner so i popped in for a visit. Friendly people, very knowledgable and ended up walking away with more goodies than I had originally planned.

Thank you Trevor and team for excellent service. Very impressed.


Kanseller hom asb. het ‘n fout gemaak.

Moet se julle diens is puik.

Groette, Willie

Hi Zelda

Thanks for your mail. I am out of the country currently, although my wife has collected the package. I will be home in 3 weeks and will check it then.

Compliments on your exceptional customer service.


Thanks Trevor,I am happy with the snorkel kit You supplied,I will keep
it.Thank for your great service and also a big thank you to Zelda. I
will use your services in the future and recommend you to my fellow
Villiersdorp 4×4 club members.

Thanks a lot, always happy with your service.

Kind Regards

Good morning

Thanks for the parcel, it has just been delivered to me.

I must compliment you on a super service that you offer. I am impressed and will most definitely recommend to others.

Regards, John

Naand Pieter,

Baie, baie dankie waardeur jou moeite en my komplimente met jou briljante diens!!

Hi guys,
Thank you very much, great service!
Kind regards,


I would just like to thank you for the flippen good service that I have received from you

It is far better ordering something from you in langebaan then ordering something from here in phalaborwa

Please keep up the good work

I will definitely recommend you to any other person

Ps. The led lights that i have ordered are working very nice
Thank you

Great website and friendly service. So easy to use. Thanks very much

Dear 4×4 Direct Team,

We have received our ordered Goods,

Just wanted to say, that we really appreciate you super fast and
professional Service, keep it up,

With best regards from the cold namibia

Rene’ Kronsbein
Managing Director
Autovermietung Savanna cc

Hi Stuart,

Thank you, the parcel has been received.

I wish to compliment 4×4 Direct for the outstanding service I have received resulting from the problem I had with the one item purchased.
A replacement was sent without question, at your cost. Where does one get such invaluable service in South Africa?

Thank you again. You can be assured of my continued support and will definitely spread the word.



Thank you for the excellent service. You better be ready when the guys at
the golf course see my new lights you are going to run out of stock

Wynand Vermaak
Process Valve Richards Bay

Dear Stuart,
I received your order on Monday
The lights I ordered look great – I haven’t had time to install them yet.
But I want to thank you for the speed and correct handling of the order.
This way of dealing can be taken as an example.

Kind regards, Stefan

Thank you very much for fantastic service. Order arrived Oudtshoorn Fri 19th after shipping Tues 16th Des
Wonderful. Liz White, Oudtshoorn, South Africa

Diens bly maar ‘n probleem in hierdie mooi land van ons as ek so na almal se klagtes luister. Ek het self ook al ‘n paar stelle met swak diens afgetrap. Vandag wil ek goeie diens met julle deel. Ek het gister teen so 16:00 by www.4x4direct.co.za ‘n snorkel vir my seun se Jimny bestel. Vanoggend so teen ongeveer 10:00 is die snorkel hier by my huis in Kimberley afgelaai. Hulle diens het my beïndruk!
Sarel Roets

HI Stuart
I want to thank you for the excellent and speedy service. I will promote your company on the patrol forum.

Best Regards

Mark Greenhill

I wish the whole of South Africa had GOOD SERVICE like you.
Thank you very much.


Hi Stuart, I received the snorkel i ordered from you and fitted it to my hilux. the quality of your product is unbelievable, better than genuine. Thank you very much for your speedy service.
Thanks again, lisa. 01/02/13

Hi Stuart
I just wish to say that I am blown away by the service you guys deliver. It is such a pleasure to do business with a company that not only understands, but practices excellent customer service. 4×4 Direct should be the benchmark that all other companies measure their service levels against.
Piet must be a very proud man.
Thanks again
Robert Jones

Hi Stuart
Order placed yesterday, delivery 09:30 today.
Similar experience when I purchased a snorkel from you 2 months ago.
Amazing service!!!
Thank you very much.
Best Wishes
Wendel Krook

Hello again Stuart!
I have picked up the 2 parcels full of Badger deflators!
Thanks again for all your help! I really enjoy a good service.
I will definitely shop with you again in the near future!
Best wishes!

Much appreciated!
As first time buyer I am actually amazed by the quick response and the fact that my goods are already on its way to me.
Looking forwards to buy from you guys again soon.
Kind regards
James Wright

Thanks for the excellent service Stuart, if all people & all companies in SA can operate like you guys do,  we will fly!
Very best regards,
Piet de Klerk.
Tamarix Marine cc t/a Sea Power.

Got my parcel today, thank you. Already installed it and it works great.Have a great day!

Thank you all at 4×4 Direct, I received my parcel spot on, what good
service. Nogmaals dankie en ‘n mooi dag vir julle, Dewald

By SMS – Lights fantastic. 120km in the Tankwa karoo night

Baie dankie, ek het vanoggend 10 uur my snorkel gekry en hom klaar gefit. Dit wil gedoen word. Ek het gister 1:23 die geld oorbetaal en 21 uur later die ding ontvang – dis vinniger as om kaap toe te ry. Weereens baie dankie, ek het nog nooit in my lewe sulke vinnige diens gekry nie.

I will check!
It really is a pleasure doing business with you!

Baie dankie vir julle uitstekende diens.
Ek het my pakkie vanoggend gekry.

Thank you a million times, Sir! I have received both parcels from you and am thrilled to bits….

Thank you
The snorkel arrived just after I sent the e-mail!
Talk about service!
Thank you again!

Dankie Pieter, altyd lekker om met jou besigheid te doen.

Beste diens wat ek in jare (sedert 1652) van enige besigheid ontvang het. Ek het klaar my pakkie gekry en die goed lyk baie goed. Baie dankie.

Comments on 4x4Community, click here and here

Just want to say thanks for the good quality products and the excellent
service. Love the products and cant wait for new products.

Hi Piet Petoors
You may use this mail as a Reverence.
Ordering something over the internet is a daunting experience for me;
however I decided to take a chance and order something from your web site.
I ordered a snorkel for a Ford Ranger on Sunday evening did the EFT at the
same time. Expected to wait about a week for an article that big to come
from Langebaan to Hartbeespoort in Northwest.
The Monday morning “processing order” was communicated and Tuesday Morning 9
o clock delivered at home was unbelievable.
I will highly recommend any body to buy from you.
Many thanks Marnitz Baird

Baie dankie vir u vinnige diens. Ek het my snorkel dinsdag middag al gekry. Julle is puik en ek sal julle aanbeveel.

Ek het die pakkie gister ontvang.
Baie dankie vir die uitstekende diens

Thanks so much, I was surprised when an XPS delivery arrived yesterday
morning with the LED strips! Fantastic service! Conrad

Baie dankie aan almal by 4×4 Direct. Bestelling oor die naweek geplaas, binne 3dae in jhb afgelewer!!

Hello Pieter.
Die bestelling gekry, dankie vir jul flinke diens.

Dankie vir jou puik diens, sal n foto post met die nuwe snorkel op, wil net by Louie uitvind as hy dit vir my kan fit.

Package arrived this morning in good condition.
Thanks for the great service

Hi – got home to find my snorkel delivered.
Thanks a million – at last someone who delivers on their promises !
Thanks again,

I got home this afternoon and my snorkel had arrived. Thanks for the great service, I will defiantly order from you again

Thanks Pieter.
I’m so impressed with these LED lights.

Thank you very much, the snorkel was delivered to my office as promised, thank you for the efficient service, it is really appreciated and I’m sure I will be in touch with you regarding your other products that you provide.

Thanks for the great service. Delivery was on Tuesday morning amids a truck drivers strike! KEEP UP THE GOOD WORK.
Deon Wilmans

Ek het nou maar twee keer by julle gekoop, en ek moes net vir julle kontak
om dankie te se vir die uitstekende diens. Julle sal beslis nog baie van my
hoor. Groete Robert

Hello daar,

Gaan dit nog goed met julle op die Weskus?

Just to let you know, that we are back from an awesome trip. We went everywhere we were supposed to go, but due to my Nissan suspension breaking down, we left Kenya, Uganda and Rwanda out of the equation. But I am sure you saw this on our FB page.

I have attached a picture, that was taken in Xai Xai for your perusal. You will notice the difference in light quality between the work light of yours and the other lanterns around. YOUR LIGHT WAS JUST FAR SUPERIOR COMPARED TO THE REST.

I took 2 aluminium angles and riveted them together to form a channel, that would be used on my roof rack. The swivel of the light unit was where I attached the light but it still did its thing by moving where ever you needed it. This pic I still need to find for you. I fitted two Hella plugs onto the canopy, one each side and attached a lead to the light, with the Hella fitting.

And for the record, thank you for the supply of those lights, they worked like a charm. A bit scratched, but then they did nearly 18,000kms.

Thank you again, YOU MADE A DIFFERENCE.

Best regards

Hi there Stuart I received my snorkel thanks allot for the good service I will make sure all my 4×4 buddies will start buying from you.
Regards Andre


4x4Direct South Africa